The steps below will describe how to add and remove security questions from your user account. Security questions are used in the password reset process.
Add a New Security Question
-
From the Home screen click on Tools and then My Profile.
-
Click Add Question to create a new security question.
-
Enter in the new question and answer text and then click Add Question.
Remove a Security Question
-
From the Home screen click on Tools and then My Profile.
-
Click Remove next to the question to delete that question.
Note: A minimum of 2 security questions are required on your account. You will not be able to remove a question if there are only 2 questions currently setup. First, add a new question, then the old question can be removed.